Privacy Policy

At Beyond Stitches, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect
We collect various types of information to provide and improve our services:
Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
Account Information: Username, password, and other credentials used to access our services.
Order Details: Information related to your purchases, including product selections and transaction history.
Usage Data: Information about how you use our website, including IP address, browser type, and browsing behavior.
Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance user experience.

2. How We Use Your Information
Your information is used to:
Process and fulfill orders.
Communicate with you regarding your account or transactions.
Provide customer support.
Improve our website and services.
Send promotional materials, if you've opted in.
Comply with legal obligations.

3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
Service Providers: Third parties who assist in operating our website, conducting our business, or servicing you.
Legal Requirements: When required by law or to protect our rights.

4. Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

5. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for data processing.
Opt-out of marketing communications.
To exercise these rights, please contact us at beyondstitchess@gmail.com.

6. Cookies
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our site.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: beyondstitchess@gmail.com

By using our website and services, you consent to the terms outlined in this Privacy Policy.